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Tried and Trusted by Providers Like You
Don't just take our word for it, read the rave reviews...
View MoreIVR Agent
A Context-Aware IVR Agent That Calls Payers to Check Claim Status and Chase Denials For You
An AI calling agent for healthcare practices that check claim status and follow up on denials, so your billing team stops living on hold and claims keep moving.
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Get Your Medical Billers Off Hold With Payers
Your billing staff loses hours every week to the phone. The IVR Agent takes that off their plate and makes the calls in a natural voice.
Know where claims stand
Get Claim Status Without the Hold
The IVR Agent calls payers on your behalf to check where your claims stand and posts the status to each one, so you always know what's paid, pending, or stuck.
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Logged to the claim
Claims Update Without the Data Entry
Status and outcomes land on the claim automatically, so your A/R and worklists are always current.
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Never wait on hold
It Waits on Hold, Not Your Billing Team
IVR Agent sits through the phone trees and hold, so your billers stop losing hours waiting on payers.
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No more chasing denials
Let the IVR Agent Chase Your Denials
Denials don't sit and age anymore. The IVR Agent calls the payer, chases the follow-up, and keeps the claim moving, so you recover revenue without adding more staff.
Set It Up Once, Then Forget Being Glued to the Phone
Going live with the IVR Agent takes minutes. After that, the IVR Agent handles the calls on its own, works claim denials within a day, and logs every one in PracticeEHR.
Switch On Your Agents
Pick the outbound calls you want handled, set a fallback for missed connections, and switch each agent on.
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The IVR Agent Runs on Schedule
Once an agent is live, it dials on its own schedule, with no daily setup and nobody pressing go.
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It Handles the Payer Call
It knows the claim details, so it answers the rep's questions and gets the status or denial resolved.
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A Fallback Mechanism Triggers If Needed
When a rep needs a human, it routes the call to your biller with the full claim context.
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Recorded, Summarized, Ready to Review
Recordings, transcripts, summaries, and outcomes all land in PracticeEHR, so you can review any call anytime.
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Privacy and Compliance
Safe, Smart, and Secure Outbound Calling Agents
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HIPAA Compliant
PracticeEHR is HIPAA Compliant. Conversations and documentation are securely processed and protected using industry-standard safeguards.
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SOC 2 Attested
PracticeEHR follows SOC 2 standards for security, availability, and confidentiality, with audited controls to protect sensitive healthcare data.
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Stay in Full Control
You and your team control which outbound calling agents handle the tasks, and each one hands off to your team the moment a call needs a person.
We have recently kicked off our business, and our main concern was to find easy-to-use and inexpensive EHR software. We switched to Practice EHR for its affordable plan that seemed suitable for our new business. Our staff has found their software pleasing to the eyes and simple to use. I will recommend Practice EHR to new practices!
Matthew
I cannot begin to describe how this EHR system has improved my medical practice. Besides being so efficient, I am able to spend quality time with my patients instead of worrying about handwritten notes, appointment mistakes and missing documents. I highly recommend this system to any busy medical practice!
Dr. Ellen Sue Ginsberg, D.O., P.C.
We have been using Practice EHR since January 2016 and are very happy with the program. Practice EHR has enabled us to capture all patient information and billing we may have missed in the past. It has eliminated large amounts of time-consuming paperwork, and it has given me greater control over the practice.
Dr. Henry Hall, D.C.
The PracticeEHR team is kind and helpful as well as knowledgeable. The system is always updating so we have the most current features which helps a lot. They are always available and willing to help. Very knowledgeable staff. They are updating the system all the time which is helpful.
John P.
A great EMR and customer service is awesome. From sales on down, working with Practice EHR has been fantastic. I would have no reservations about recommending Practice EHR to anyone looking to start a practice or switch from their current EMR system.
Dr. Justin Rivera, DPM
The Practice EHR team is very pleasant to work with and they offer an excellent and affordable solution for billing companies and their clients.
David Swiercz, President
We have had a great experience with Practice EHR so far. We switched to Practice EHR 8 months ago and are extremely satisfied with their practice management software. What distinguishes Practice EHR from the rest is its useful training, intuitive interface, and cooperative support team. The onboarding was straightforward, thanks to the support team. I highly recommend Practice EHR to anyone looking for an inexpensive yet efficient EHR system.
Amruta
I love PracticeEHR. I see a lot of patients and need to document effectively and efficiently. PracticeEHR is amazingly efficient and easy to use and makes my podiatric documentation very manageable. I would recommend it to any colleague or for any practice/specialty. They customize it for you and your practice. Plus the value compared to other EHR services I have seen is off the charts. Love, love, love PracticeEHR!!!!
Russell H.
The PracticeEHR software allows ease of use by most front office personnel for scheduling, finding information, and adding in insurance.
Kristina L.
How easy it is to use! We can't imagine going back to written prescriptions. E-Prescribe from PracticeEHR has made our day-to-day patient pain management so much easier. The affordable costs are the cherry on top!
Jack H.
A great EMR and customer service is awesome. From sales on down, working with Practice EHR has been fantastic. I would have no reservations about recommending Practice EHR to anyone looking to start a practice or switch from their current EMR system.
Dr. Justin Rivera, DPM
We have been using PracticeEHR for over a decade and have had no issues. The transition process for our new providers is always so seamless because it is so user-friendly. Our providers love the EHR.
Mazhar H.
We have been using Practice EHR since January 2016 and are very happy with the program. Practice EHR has enabled us to capture all patient information and billing we may have missed in the past.
DR. HENRY HALL, D.C.
I cannot begin to describe how this EHR system has improved my medical practice. Besides being so efficient, I am able to spend quality time with my patients instead of worrying about handwritten notes, appointment mistakes and missing documents.
Kristina L.
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Tried and Trusted by Thousands of Providers