No. Pricing is clear, with no surprise charges added later. Onboarding, data migration, training, and support are included in your plan, and every plan comes with unlimited patients. You won't be quoted a low number and then charged extra for the features that make the system work.

You can pay by credit card or ACH, and choose monthly or annual billing. Pricing is transparent, with no surprise charges added later.

Compare the total cost, not a single line item. Because PracticeEHR is all-in-one, one per-provider price replaces what many practices pay across a separate EHR, billing tool, clearinghouse, scheduling app, and patient-communication service. Add those up, and a single platform is usually the lower number — with one bill instead of five. Onboarding, migration, and support are included rather than billed on top.

During the visit, AI Scribe captures the conversation, transcribes it (20+ languages supported), and structures it into a SOAP note with suggested ICD-10 and CPT codes. You review and edit before signing. Nothing is filed without your sign-off. Practices using it report roughly 43% less documentation time and 2+ hours saved per provider per day.

No. Every AI tool uses a "suggest, then approve" model. It drafts the note, flags the claim, matches the fax, or queues the call, and you confirm before anything becomes final. You keep decision authority at each step, with audit trails on changes.

No. They're there to remove manual work, but you decide what to turn on. Most practices start with one tool (often AI Scribe or AI Scanner) and add more as the team gets comfortable.

Most practices are up and running in about 6 to 8 weeks. Your onboarding specialist manages data migration, configuration, and staff training on a schedule that works around your practice.

That's the most common worry, and it's what AI Assist is built for. It works as an in-system guide. Staff can ask "how do I start AI Scribe during a visit?" and get step-by-step help without leaving the screen or digging through a manual. With live training during onboarding, most teams learn as they go.

Yes. Onboarding includes training for you and your staff, and AI Assist acts as an in-system tutor afterward, so new hires can learn on the job instead of waiting for a session.

Yes. PracticeEHR offers credentialing and provider enrollment services: CAQH profile setup, multi-payer enrollment, follow-ups and approvals, and re-credentialing deadline tracking. It's especially useful when you're adding providers or bringing billing in-house.

It strips out the repetitive work that fills a front-desk day. AI Scanner reads IDs and insurance cards and fills in demographics. The check-in kiosk lets patients self-check in and pay copays in about two minutes. AI Fax sorts incoming faxes to the right chart. AI Agents handle scheduling and confirmation calls. Reminders and patient messages go out automatically.

A full revenue cycle: eligibility verification that auto-runs before visits, the AI Claim Editor that reviews claims line by line before submission, an integrated clearinghouse, denial and prior-authorization management, real-time A/R dashboards with aging buckets, and ERA processing. Practices report a 98% first-pass clean claim rate and 91% fewer denials. If you want people behind the software, the Elite plan adds live RCM support with a dedicated RCM manager.

Yes. Manage providers, rooms, and availability across locations from one calendar, set role-based permissions, and see performance by provider or location in real time. Growing multi-location practices are a core focus.

Yes. TeleVisit is built in, not a bolt-on. You launch HD video visits, chart in real time with AI Scribe, and bill from the same place, with one-click join for patients and providers, and automated reminders that include a secure link.

PracticeEHR supports 25+ specialties, including family medicine, internal medicine, primary care, mental and behavioral health, and podiatry, among others. If you don't see yours listed, ask during a demo. Workflows are configurable, and the team can show you how the platform maps to how you practice.

Yes. Templates, custom abbreviations, intake forms, KPIs, and permissions can all be configured to your practice. Hands-on configuration is part of what the team does during onboarding, rather than something you're left to build yourself.

Data is encrypted, access is governed by role-based permissions, and every action is logged with a timestamp for compliance. Because the platform is cloud-based, security patches and updates apply automatically, with no server for you to maintain.

Yes. PracticeEHR is ONC-certified Health IT. That's the certification that supports Meaningful Use / Promoting Interoperability participation and MIPS quality reporting. PracticeEHR is also Surescripts certified and SOC 2 attested.

Yes. E-prescribing is EPCS-certified, so you can send prescriptions including controlled substances with full audit trails.

PracticeEHR keeps a complete data flow inside the platform, so records move cleanly across charting, billing, and patient communication without integrations to manage. A Health Information Exchange (HIE) interface is on the roadmap for later in 2026. If exchange with outside systems is essential for your practice today, raise it in your demo so the team can walk through current options and timing.