The new year begins with subtle but important changes to the Care Management Service codes and reporting guidelines. Remember, these are the time-based codes that compensate the practice for the time spent by...
Are you still searching for that "perfect fit" when it comes to your EHR software? The childhood fairy tale Goldilocks and The Three Bears comes to mind when anyone discusses the perfect fit. One may be too large, another too small, but the simplicity of the story offered “one” as being “just right!” It isn’t just a childhood story to expect the same outcome within your practice.
How might that storyline unfold if our main characters were from a small-to-medium size medical practice searching for the perfect electronic health record (EHR)? The “just right” EHR should:
- Meet the needs of your specialty and unique workflow requirements.
Look for templates that are specialty-specific and offer the ability to display the available templates based on the individual specialty of the provider. Within the note, look for the ability to retain the provider’s style both in content and process. Can you incorporate free text, drop-down, point click, by exception dictation, and even Dragon or other voice recognition workflows within the same note? Are you able to add and remove sections or even change the options within a designed picklist on the fly?
- Provide a flexible appointment scheduling module.
An EHR system should accommodate your scheduling needs. It should recognize the need for appointments to be scheduled, modified, rescheduled, and deleted, even as a reoccurring block of appointments. Maybe your practice needs more flexibility to accommodate walk-in patients, the virtual patients, or the ability to recall a patient for an annual wellness visit. Will the system accommodate these appointment types? And when those appointments are scheduled, can you view a single day across multiple providers on the same screen?
- Support a positive patient experience.
The delivery of healthcare is changing, and adapting can benefit both the patient and the practice. The “just right” fit delivers the following without adding a completely separate process:
- tele health that works in conjunction with the patient portal
- unlimited access to your practice and a flexible platform that can adapt to your device of choice so that documentation can be completed simultaneously with clinical care
- the ability to share data across the practice and reduce the administrative burden to both the provider and the patient (ex: kiosk patient check-in).
- Help the business management side of the practice.
If services rendered are not reimbursed accurately and in a timely manner, medical practices will not survive to treat the patients. It is a wicked reality. Filing an insurance claim or even being able to obtain the eligibility and authorization for the patient’s insurance is essential to the financial health of a practice. The “just right” EHR will guide the staff through the maze of reimbursement, from the first step of checking eligibility by type of service to providing the necessary alerts to help the staff make the best financial decisions.
In a recent article featured in The American Chiropractor, Karna Morrow, Practice EHR’s Implementation Manager provides a more detailed perspective of what "just right" could look like in a multi-disciplinary medical practice. Continue reading the full article here.
If you would like to learn more about Practice EHR’s solutions and services, please request a free demo by clicking on the tab at the top of our homepage.
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