Keeping up with the changing healthcare landscape can be a challenge for many healthcare providers. There’s been a lot to tackle in 2017, from regulatory changes to new physician reimbursement systems, and changes like these can make it difficult for independent medical practices to stay afloat. Aside from MACRA, one of the biggest challenges we hear from our customers is the increasing competitive nature of healthcare.
With increasing patient expectations and demands causing a consumer-driven healthcare environment, it’s time for medical practices to start considering how they can adapt to stay competitive. Our tip: strive to be the modern medical practice— one you and your patients will love. And leverage your EHR to help in this transition. A good EHR should provide great features to help medical practices stay ahead of the curve and be more successful.
What functionality and features should forward-thinking medical practices look for in an EHR? We’ve narrowed it down to three simple categories:
- Features that support patient interactions and engagement. Does the EHR have a patient kiosk that will create a more enjoyable check-in experience? Is there a patient portal that allows patients to conveniently schedule appointments, make payments, access their records, download educational resources and securely message the physician? Features similar to these that improve the overall patient experience are necessary in today’s world. They not only help a practice standout from the competition, but also add conveniences for the patient and entire care team.
- Features that help keep you mobile. Medical practices who want greater flexibility should consider a cloud-based EHR. With modern features, like cloud accessibility and applications, physicians can securely access their EHR whenever and from wherever they want, using the device they are most comfortable with (i.e. desktop or ipad). Imagine conducting a patient visit virtually, or getting to choose between documenting using free text and clicks or a voice recognition program. Features like Televisit and voice recognition make these convenient scenarios possible.
- Features that improve practice productivity and efficiency. Healthcare is an ever-changing environment and with so much to manage there’s even more reason for medical practices to make sure they run optimally. Your EHR should support that goal. A modern dashboard and a good document management setup that is easy to navigate, allows physicians to find what they need, when they need it, and also improves the amount of time it takes to facilitate care. In addition, medical practices can highly benefit from integrated features like e-prescribing, billing and reporting. These features support better practice operations all around, such as more timely and accurate reimbursements, improved efficiency, staff communication and patient experiences.
But Not All EHR Systems Are Created Equal
Some EHR solutions don’t offer these modern features and benefits. Practice EHR comes standard with these features. See for yourself— request a demo with one of our clinical specialists today!