The Practice EHR Blog

Karna Morrow, CPC, RCC, CCS-P, Implementation Manager

Practice EHR Implementation Manager

Recent Posts

New CPT Code for COVID-19 Effective NOW

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Sep 23, 2020 8:15:00 AM

The American Medical Association (AMA) has recently announced two new codes for COVID-19 with an unexpected twist. The September 8 release stated the new codes were effective “immediately.” While they are approved to be part of the 2021 CPT code set, providers are able to submit the code 99072 when the practice feels that the patient encounter required:

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Topics: Industry Update

Moving from One EHR to the Next: It Is a Transition (Part 2)

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Jun 3, 2020 10:10:38 AM

I think it is human nature.  You have something new and there is that instinct to jump right in to use, play, explore and do something with this new, in our case, electronic health record (EHR) software.  You’ve signed the contract and everyone in your medical office is finally onboard and excited to implement the new EHR. One word of advice.  Breathe.  This is a transition and slow but steady will win the race.

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Topics: EHR Solution

April Product Updates: Top 5 Scheduling Enhancements to Improve Your Workflow

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Apr 30, 2020 7:00:00 AM

It happens.  There is a major software upgrade and visions of your wish-list items dance through your head.  Only to find out that few, if any of those changes directly impact your practice.  A similar feeling of when the movie just isn’t as good as the book. It happens, just not this time.

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Topics: Practice EHR News, Product Updates

Key Ways to Stay Connected With Your Patients During Key Times

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Mar 30, 2020 2:03:14 PM

We text, tweet, post messages and are otherwise connected with our peers, friends, and family 24/7. Everyone is connected to some device that allows instant access to their social world. Don’t forget that “everyone” includes your patients. It can be easy to stereotype a certain demographic as too old for that. You may feel that a certain percentage of your patients aren’t into the electronic communication world. It may be time for a new perspective.

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Topics: Healthcare Office Management, digital age

The Coder’s Role in the Coronavirus Disease (COVID-19) Pandemic

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Mar 13, 2020 8:00:00 AM

A virus outbreak that began in China nearly three months ago has now infected more than 1,000 people in the United States according the World Health Organization (WHO). WHO declared the virus a "pandemic" during a news conference in Geneva on Wednesday. And somewhere hidden deep in each physician’s office, hospital, nursing home and Walmart pharmacy there is an employee scrambling to find the most appropriate diagnosis code for the latest national headline. Wait … What?

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Topics: Healthcare Office Management, Industry Update

You Asked, We Answered

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Mar 10, 2020 7:30:00 AM

Anyone who has ever used a piece of software has found themselves asking “why doesn’t it do “x!” An electronic health record (EHR) is no exception and perhaps is even more likely to generate an extensive wish list from the users as you think about the nuances of the workflow for each practice.

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Topics: Practice EHR News, Product Updates

Moving from One EHR to the Next: It Is a Transition (Part 1)

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Jan 31, 2020 10:08:34 AM

 

No one really believes that you can complete a well-documented clinical note in three easy clicks. We know that you can’t over-book your patients on the first day you are live on a new electronic health record (EHR) software. This isn’t our first rodeo after all. But in my experience as an implementation manager, I have observed a few trends we may each be guilty of as we’ve approached that transition from one EHR to the next.

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The Small Things Make a Big Difference

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Jan 23, 2020 9:14:19 AM

“New and Improved” – we have all seen those words in bold letters on a commercial or sales flyer. But what is really new – improved? And do those changes really impact me? Within the world of software sometimes the new/improved is unintentionally hidden in the details of an update release. In 2020, Practice EHR will make a small change that will make a big difference to the return on your investment.

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Topics: Practice EHR News, Product Updates

Is Your Practice Ready for Medicare Beneficiary Identifiers (MBIs)?

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Dec 9, 2019 10:23:57 AM

Do you have your insurance card? Asking this question is a routine practice when patients present at a provider’s office or facility. It is not uncommon for insurance companies to issue new cards with a new contract year.

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Topics: Healthcare Office Management, Specialty-Specific EHR, Regulatory Updates, Industry Update

Appropriate Use Criteria Changes: What You Need to Know for 2020

Posted by Karna Morrow, CPC, RCC, CCS-P, Implementation Manager on Dec 5, 2019 8:00:00 AM

It is hard to believe that the end of another year is just around the corner. This is a busy time in healthcare. CMS will soon release the Final Rules and confirm changes to the reimbursement and reporting guidelines for 2020. Not all changes impact each specialty in the same way. But there is one change that will impact many of Practice EHR practices.

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Topics: Healthcare Office Management, Regulatory Updates, Industry Update