Resources / Case Studies / How Dr. Sapna Pandya Made Her Podiatry Practice Simpler and Faster With PracticeEHR

How Dr. Sapna Pandya Made Her Podiatry Practice Simpler and Faster With PracticeEHR

March 24, 2026 | PracticeEHR

2 min read

Provider: Dr. Sapna Pandya

User Since: 2022

Location: New York

Services: Single-provider podiatry practice

CHALLENGES

Overwhelming and Complicated EHR Systems:

Other electronic health record (EHR) systems were too complicated and not suited specifically for podiatry practices.

Difficulties Staying Connected with Patients:

Answering phone calls during patient sessions was quite annoying, which was a major cause of both frustration and delays.

Time-Consuming Documentation:

Documenting patient visits took too long. This would often cause appointments to run behind schedule.

SOLUTIONS

Customized Podiatry Templates:

PracticeEHR comes with templates tailored specifically for podiatry, which made patient notes quick and relevant for Dr. Pandya.

Secure Patient Messaging:

Dr. Pandya noted that PracticeEHR’s messaging feature allows easy communication with patients and pharmacies without interrupting appointments.

AI Scribe for Fast, Easy Documentation:

With AI Scribe, Dr. Pandya quickly completes notes within 5-8 minutes, which gives her the freedom to spend more time on patient care.

Key Results & Impact

60%

Improvement in efficiency

50%

Increase in patient communication

72%

Increase in documentation productivity

Dr. Sapna Pandya's Journey

Running a busy podiatry practice in New York, Dr. Sapna Pandya faced constant pressure. Each day, she treated numerous patients, from simple checkups to specialized wound care. But keeping error-free, timely patient records had become exhausting. Every EHR system she tried was overly complicated and cluttered with unnecessary details.

I’d look at other podiatry EHRs and immediately feel overwhelmed," Dr. Pandya explained. "There were too many buttons, colors, and confusing codes. It was frustrating.

Things changed when Dr. Pandya attended the New York Podiatry Clinical Conference. During a demo with PracticeEHR, she was struck by how simple and intuitive the system felt.

It was like using a social media site—easy and straightforward," she recalled. "It just made sense.

After choosing PracticeEHR, Dr. Pandya took a few months to customize her podiatry templates exactly how she wanted. The training was quick, and the support was always responsive. She shared her experience by saying,

Whenever I had questions, someone from PracticeEHR responded quickly, usually within an hour.

The biggest difference came when she started using the system daily. Notes that previously took her a long time now take only five to eight minutes.

Being able to document quickly is crucial for me,” Dr. Pandya explained. “I’m busy all day, often running late, so speed matters.

PracticeEHR’s secure messaging system also made a huge impact. Previously, patient and pharmacy calls interrupted appointments. Now, she easily manages messages online without disruptions.

I don’t need to constantly answer the phone during patient sessions,” she said. “Everything is handled neatly online.

Dr. Pandya is also loving PracticeEHR’s AI Scribe feature, which she has recently added. It has cut her note-taking time even further.

I am absolutely loving AI Scribe,” she said. “It’s exactly what I needed.

Asked if she'd recommend PracticeEHR, Dr. Pandya didn’t hesitate.

Absolutely. It’s incredibly easy to use,” she said. “Once you set it up exactly the way you want, everything is simple—just one click away.

PracticeEHR has even made running her practice enjoyable again. Dr. Pandya summarized her experience neatly:

PracticeEHR has completely changed how I work. It’s fast, simple, and lets me focus entirely on my patients. For a small practice like mine, it’s been perfect.

— Dr. Sapna Pandya, Podiatrist