Dr. Pandya’s Journey

Running a busy podiatry practice in New York, Dr. Sapna Pandya faced constant pressure. Each day, she treated numerous patients, from simple checkups to specialized wound care. But keeping error-free, timely patient records had become exhausting. Every EHR system she tried was overly complicated and cluttered with unnecessary details.

I’d look at other podiatry EHRs and immediately feel overwhelmed," Dr. Pandya explained. "There were too many buttons, colors, and confusing codes. It was frustrating.

Things changed when Dr. Pandya attended the New York Podiatry Clinical Conference. During a demo with Practice EHR, she was struck by how simple and intuitive the system felt.

It was like using a social media site—easy and straightforward," she recalled. "It just made sense.

After choosing Practice EHR, Dr. Pandya took a few months to customize her podiatry templates exactly how she wanted. The training was quick, and the support was always responsive.

Whenever I had questions, someone from Practice EHR responded quickly, usually within an hour," she said.

The biggest difference came when she started using the system daily. Notes that previously took her a long time now took only five to eight minutes.

Being able to document quickly is crucial for me,” Dr. Pandya explained. “I’m busy all day, often running late, so speed matters.

Practice EHR’s secure messaging system also made a huge impact. Previously, patient and pharmacy calls interrupted appointments. Now, she easily manages messages online without disruptions.

I don’t need to constantly answer the phone during patient sessions,” she said. “Everything is handled neatly online.

Dr. Pandya is also loving Practice EHR’s AI Scribe feature, which she has recently added. It has cut her note-taking time even further.

I am absolutely loving AI Scribe,” she said. “It’s exactly what I needed.

Asked if she'd recommend Practice EHR, Dr. Pandya didn’t hesitate.

Absolutely. It’s incredibly easy to use,” she said. “Once you set it up exactly the way you want, everything is simple—just one click away.

Practice EHR has even made running her practice enjoyable again. Dr. Pandya summarized her experience neatly:

Practice EHR has completely changed how I work. It’s fast, simple, and lets me focus entirely on my patients. For a small practice like mine, it’s been perfect. ( Dr. Sapna Pandya, Podiatrist )