Sole Skin & Foot Specialist’s Journey

Sole Skin & Foot Specialists (SSFS)
delivers personalized skin and foot care directly to patients’ homes. From innovative skin grafting to specialized podiatric treatments, SSFS helps patients heal faster without leaving their comfort zones. But as their patient base grew, so did their challenges.

The practice struggled with documentation. Writing patient notes was tedious, slow, and frustrating. According to Morgan Womble, the practice’s owner,

Before, our documentation felt like a tedious task—something we had to get through.

Their generic documentation system simply didn’t fit the unique nature of their treatments. The templates were not detailed enough. Providers had to spend extra time filling in gaps manually. This took some crucial time away from patients.
Morgan realized SSFS needed a better solution. She says,

We weren’t just looking for any EHR. We needed one that could mold itself to our practice—not the other way around.

That’s when Morgan discovered Practice EHR through their billing provider. Immediately, it struck a chord with Morgan. With the new EHR system, SSFS could now create customized templates specifically for their specialized wound and foot care treatments.

The impact was immediate and powerful. Morgan explained,

Practice EHR gave us the ability to create customized templates specifically for wound and foot care. That made a huge difference. Our documentation is now more detailed and meaningful.

Documentation took a dramatic turn for SSFS. Their providers are now spending less time on notes.

Our notes are now clear, well-organized, and easy to use, thanks to Practice EHR. What took forever previously can now be done in seconds. The difference is night and day. ( Morgan Womble, Nurse Practitioner and Owner)

Not only did documentation improve, but the entire workflow became smoother. The administrative burden was lifted massively. Morgan said,

The system doesn’t just help us write better notes—it helps us run a better practice. We no longer feel bogged down by paperwork.

Today, SSFS is much more efficient and productive, thanks to Practice EHR. They see more patients, provide better care, and their documentation is less time-consuming and fast.