Frequently Asked Questions
Q:What happens if I forget my password?
If you cannot remember your password, click the “Forgot Password” option on the Login page. This sends a message to the email associated with your account. The email contains a link to reset your password. Click the link and follow the on screen directions to reset your password.
Q:Do I need to install any special software?
No you don’t need to install any specific software. All you need is a web browser to connect to the application.
Q:Is my data secure?
Yes. Data is securely encrypted, stored, and backed up in the cloud. All your data being sent to and downloaded from our servers is protected with the highest industry-standard encryption.
Q:Can I leave at any time?
Yes you can, there are no contracts.
Q:Are there any implementation fees?
Q:Are there any cancellation fees?
Q:How long does implementation take?
You will be live in 60 seconds.
Q:Will you build requirement specific templates for me?
We have pre built speciality specific templates but if you still need any custom templates we can build them for you.
Q:Do you have patient portal?
Q:Do you have speech to text feature?
Q:How many labs do you support?
We support electronic interchange with multiple labs.